On April 22, 2022, the Ontario Government announced an extension of mask mandates in select settings until June 11, 2022. This includes health care settings.

CMTO considers all RMT practice settings to be health care settings for the purposes of the masking mandate. All regulated healthcare providers including RMTs must continue to wear surgical/procedural masks and clients must be masked in the practice setting until June 11. The Chief Medical Officer of Health also announced that other directives remain in effect until June 11.

Please know that Thrive Urban Wellness Inc. and our health & wellness professionals are meeting and exceeding all provincial measures and directives necessary to continue to provide care to our current and future patients during the COVID-19 pandemic.

Do not hesitate to reschedule your upcoming appointment should you feel more comfortable to do so at this time, either through our online booking portal, or by calling 905.898.4664 or emailing:
Yours in Health, Charlotte Scott, Owner & Founder



Protocols in Place

In-person appointments with regulated health care practitioners are available when the anticipated benefits of treatment outweigh the risks to the client and the practitioner. 

Prior to all bookings 

Patient screening:  Mandatory pre-appointment screening questionnaire sent automatically via email through our online booking system within 24 hours of your treatment time. This is followed up by an on-arrival verbal confirmation of negative screening results and a touch-less temperature check.

All practitioners are committed to self-monitoring daily with a Covid-19 screening questionnaire and temperature check.

All patients must arrive donning a clean face mask and will be encouraged to “double-up” and offered a Canadian made, single use 3-Ply form fitting, fluid resistant, disposable surgical masks.  All practitioners will use two masks and masks are changed after each patient and properly disposed of.

Hand sanitizer is frequently provided and available with 70-90% alcohol and 99% natural ingredients.  Lemongrass and unscented.

There is a minimum of 30mins blocked between patient appointments to allow for proper sanitization and cleaning practices.

GermGuardian Air Purifiers with HEPA Filters are centrally located.

Ample window access to fresh outdoor air and natural sunlight.

Daily sanitizing and cleaning schedule in place for all touch points using cleaners and disinfectants listed on Health Canada’s list of disinfectants for use against Covid-19 (PreEmpt Cleaner and Disinfectant).

Linens and towels laundered onsite with LG Sanitary mode technology.

Tissues and lined garbage bins.

Touchless point of sale.